PRIVACY & COOKIE POLICY
What information do we collect?
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We receive, collect, and store any information you enter on our website or provide us in any other way.
This includes:
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Internet protocol (IP) address
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Login details, email address, and password
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Computer and connection information
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Purchase history
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Page response times, session length, and browsing interactions
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Personally identifiable information (name, email, address, communications)
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Payment details (including credit card information)
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Comments, reviews, recommendations, and personal profiles
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How do we collect information?
When you conduct a transaction on our website, we collect personal information you provide (such as name, address, and email). Your information is used only for the specific reasons stated in this policy.
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Why do we collect such personal information?
We collect Personal and Non-Personal Information to:
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Provide and operate our services
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Offer customer support
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Contact users with updates or promotional content
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Generate aggregated statistical data to improve our services
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Comply with legal and regulatory requirements
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How do we store, use, and share your information?
Our company is hosted on the Wix.com platform, which stores your data securely behind a firewall. All direct payment gateways used comply with PCI-DSS standards for safe handling of card data.
How do we communicate with you?
We may contact you via email, telephone, text, or post regarding your account, orders, updates, surveys, or enforcement of any agreements.
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How can you withdraw your consent?
If you no longer want us to process your data, please email us at:
info@hairyhighlander.co.uk
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Cookies and Tracking Technologies
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What are cookies?
Cookies are small text files placed on your device when you browse websites. They help improve your experience, allow key functions (like your shopping basket), and support analytics or advertising.
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What types of cookies do we use?
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1. Strictly Necessary Cookies
Used for:
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Shopping cart functionality
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Secure checkout
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Website performance and security
These are essential and do not require consent.
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2. Performance & Analytics Cookies
We use Google Analytics to measure how visitors interact with our site — which pages are popular, how long users stay, and how they arrived.
3. Marketing & Targeting Cookies
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We use:
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Google Ads to track ad performance
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Meta Pixel (Facebook/Instagram) to deliver relevant ads and measure conversions
These cookies require your consent and may track your activity across websites.
How do we get your consent?
When you visit our website, you are presented with a cookie banner that lets you accept or decline non-essential cookies. If you choose to accept, we store your preferences.
You can also manage or delete cookies via your browser settings at any time:
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Google Chrome
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Policy Updates
We may update this policy from time to time. Changes take effect immediately upon posting on this page. We recommend reviewing this policy regularly.
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Contact Us
If you have questions or want to access, correct, or delete your personal information, please contact us:
info@hairyhighlander.co.uk